Job Information

DEFENDERS Accounts Receivable Manager in INDIANAPOLIS, Indiana


Assist in the management of the Accounts Receivable function for the company, including customer invoicing, receivables reporting, collection cleanup, and adjustment processing. Coordinate and oversee completion of all department work including posting, processing, and verification of receipts, evaluating, approving refund request, resolution of billing discrepancies and other tasks.


  • Evaluate and document all systems and procedures for Accounts Receivable

  • Identify and recommend improvements in existing systems and processes in order to reduce cost, paperwork, and work load without compromising quality or accuracy

  • Ensure effective and efficient billing, processing of payments, and reporting are completed monthly and followed by all team members

  • Identify delinquent accounts and make adjustments within 30 days

  • Respond to credit card chargebacks

  • Complete review of aging

  • Assist with conducting account research and analysis

  • Investigate and resolves A/R related irregularities and/or queries

  • Develop and manage team to achieve deadlines


Education: Bachelor’s Degree, Accounting or other Business related field


  • Time management and prioritization skills

  • Strong organization, motivation, leadership, management, and interpersonal skills

  • Critical thinking, problem solving, judgement, and decision-making ability

  • Microsoft Excel Experience (Intermediate)

  • Knowledge and understanding of Great Plains a plus

Minimum Years Experience:

  • 5+ years experience in Accounts Receivable department

  • Supervisory experience a plus

If found to be qualified for the next step of our process, you may receive an email and/or text message from our DEFENDERS Talent Attraction team.

All qualified applicants to DEFENDERS will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, veteran's status, age, or disability. #cb1

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Job ID 2019-3835


Category Accounting/Finance